Hello, Just received the cross stitch kit “ The Countryside”. It is definitely going to be a year long project. The cover of the booklet looks as if someone had just photocopied it. I expected a more professional looking pattern booklet. Also, I wish the straight stitch symbols had been thinner to be able to see the cross stitch symbols underneath them. Some of them I may have to guess the color. Thank you, Ann Zahurak

Administratorthank you for your suggestions, we will see to improve. for thinner straight stitch symbol we will make it thinner now. if you need thinner ones, please leave us email address, we wills end you pdf version later. you can contact us by stitchdmc@outlook.com, if you do not like to put your email address here. thank you.

The project I have doesn't have the arrows to find the center of the color graph.how do I fond the center.the project is quite large.what can I do?

Administratorhi, sorry fro the inconvenience, which pattern ? if cannot find the arrow, is there any mark on the key page stating"center point is on page XX with red C "?

Received the Petit cafe kit today. The cove on the booklet is correct, the the charts inside the booklet is for the countryside in autumn kit

Administratorsorry, we did not see the message here till now, does any one of our team already change the correct for you? if not, please contact stitchdmc@outlook.com

Ordered through Amazon colorful peacock crossstitch kit did not receive #3756 thread to come with kit Would like you to send to me so I am able to work on my project Address 4325 N Cane Ranch RD Kingman AZ 86401 tel 517-212-6022

Administratorwe will send today

Peter Rabbit family. This cross stitch does not conform to the picture. The leaves have no definition and the rabbits have no faces to put any personality into the stitching. I have never come across such a bad chart from DMC in 40 years of cross stitching. I presume this was scanned and charted on a computer, What a travesty !!! Mrs M Tomlinson

Administratorhi, sorry for this, we have some ready work from our customer, maybe we can send to you for reference ? or you can contact by email.

Bonjour, J'ai acheté sur votre site par le biais d'amazon, un kit point de croix harry potter " Harry potter magic box" et sur un logo j'ai deux numéros de fil DMC et je voulais savoir comment procéder. Je vous remercie de l'attention que vous porterez à ma demande. Cordialement Mme POURCEL

Administratoril est combiné, nous en prenons un de chaque couleur.

Been doing one of your cross stitch disappointing with the way you have marked the the back stitch it is so thick that it is hard to see what colour floss to use

Administratorhi for which pattern,we will check and le tyou know if we can change

Owl on dream catcher. Regarding this kit. Why are the symbols for full Xstitch used for half Xstitch and the miniXstitch? How am I supposed to know where to do the half or mini without a change in symbols? Obviously this has not been checked or stitched. I hope you can answer this query, if not it will be a waste of money, or I will have to do it all in full Xstitch. I have never come across this in 40 years of cross stitching. Regards Marliene Tomlinson

AdministratorHi, those symbols are different in size, though are same, full cross stitch takes up one whole grid, and half takes up half, while mini takes up a quarter only, sorry for late reply